Operational structure
and rigour
We structure the meetings with RMC / RTM / Resident Groups around the cycle of each estate and the key milestones (e.g. budget, planned works). We provide structure and are proactive in introducing continuous improvement to the maintenance, finances, resident interaction and the overall aspect of the estates.
Maintenance & compliance
under control
We have introduced professional facilities management (typical in commercial buildings) into residential management. Each of our estates has an asset list and planned maintenance programme which ensures that regular tests and inspections happen and are followed up. In addition, a long term maintenance programme is designed based on the estimated life expectancy of the built elements across the estate and its systems.
Financial control
Having the finances under control is half of the job of good estate management; you can't do anything without it. We have a well-earned reputation for managing the finances of our estates accurately and having expenditure and arrears under control. Budgets, demands and annual accounts are sent on time. Our financial reporting is easy to understand and enables cost control to achieve cost efficiencies.
We work with you
As part of working alongside residents (in any for, RMC/RTM or Resident Association) we share and consult on important management matters; from budgets to planned and long term maintenance.
We present information in a structured way and with plain language to facilitate the understanding, decision process and the follow up of any management matters.
